Last updated: [1st January 2024]
Practiceleague Legaltech Private Limited a private limited company with its registered office at 401, Montvert Zenith, Baner Road, Pune – 411045, Maharashtra, India (“Company”, “We”, “Us”, “Our” and terms of similar meaning) is committed to protecting your privacy. This Privacy Policy shall apply to the users who visit the website and the registered users who have availed Our services. For the purposes of this Privacy Policy, the registered users and the visitors shall together hereinafter be referred individually to as “You”, “Your” or “Yourself” (collectively referred to herein as “Users”).
Please read the Privacy Policy carefully before using or registering for availing our services which include end to end contract management solutions, legal operation solutions and law, legal firm/departments management software etc. (“Services”). This Privacy Policy aims to inform You about our privacy practices, including how we collect, use, disclose, and store your personal information when you (a) interact with or use our Websites, including (without limitation) downloading materials from our resources page or requesting a demo; and/or (b) if you use any of our Services in any manner. By submitting your personal information to us, by using the Website or Services, you consent to our collecting, using and disclosing your personal information as set out in this Privacy Policy, as revised from time to time.
This Privacy Policy is incorporated into and subject to Our Website Terms and Conditions (“Terms of Use”) and shall be read harmoniously and in conjunction with the Terms of Use. In the event of any conflict between the Terms of Use and this Privacy Policy, the provisions of the Terms of Use shall supersede the Privacy Policy. All capitalised terms not defined under this Privacy Policy shall have the meaning ascribed to it under the applicable Terms of Use.
Please read this Privacy Policy in conjunction with Our others terms and conditions and policies available at Our Website. When You access the Website or use our Website, You agree to Our Privacy Policy, and You consent to Our collection, storage, use, and disclosure of Your Personal Data for the purpose of making the Website and/or Our Service available to You, in accordance with the Privacy Policy. We collect, store, use and disclose Personal Information in accordance with all applicable laws in India, relating to the protection of Personal Information.
The Privacy Policy constitutes an electronic record within the meaning of the applicable law. This electronic record is generated by a computer system and does not require any physical or digital signatures.
If You do not accept and agree with Our Privacy Policy, then You must cease to access or use of Our Website. We commit to protecting your privacy and hence our Personal Data (defined herein below) handling practices are continually reviewed to ensure compliance with the applicable Privacy laws and regulations.
I. Interpretation And Definitions
1. Interpretation
The words of which the initial letter is capitalized have meanings defined under the following Clause 2. The following definitions shall have the same meaning, regardless of whether they appear in singular or in plural form.
2. Definitions
For the purposes of this Privacy Policy:
- “Account” means a unique account created for Our User(s)/Customers to access our Website and/or Services listed on the Platform.
- “Company” refers to Practiceleague Legaltech Private Limited , with its registered office at 401, Montvert Zenith, Baner Road, Pune – 411045, Maharashtra, India.
- “Cookies” are small files that are placed on Your computer, mobile device or any other device when You access our Website.
- “Device” means any IT device that can access the Website such as a computer, a cell phone, handheld device and/ or a digital tablet.
- “Non-Personal Data” shall mean data that is not Personal Data.
- “Password” means a secret word or phrase or code or passphrase or secret key, or encryption or decryption keys that one uses to gain admittance or access to information.
- “Personal Information/Data” means any information that relates to a natural person, which, either directly or indirectly or in combination with other information available with Us, is capable of identifying an individual.
- “Services” refers to all the services including but not limited to contract management solutions, legal operation solutions and law, legal firm/departments management software We provide as a Company.
- “Sensitive Personal Data or Information” means sensitive information of any individual relating to password; physical, physiological and mental health condition; sexual orientation; medical records; biometric information; any detail relating to the above as provided to or received by Us for processing or storage. However, any data/ information relating to an individual that is freely available or accessible in public domain or furnished under the Right to Information Act, 2005 or any other applicable law shall not qualify as Sensitive Personal Data.
- “Service Provider” means any natural or legal person who processes the data on behalf of the Company. It refers to the third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analysing how the Service is used.
- “Third-party” refers to any website or any social network website through which You can log in or create an account to use the Platform Services and other entities that help Us provide You with the Platform Services, such as system hosting, payment gateway, support, data analysis, facilitation of advertisements, data back-up, data security and storage services.
- “Usage Data” refers to data collected automatically, either generated by the use of Our Website and/or use of Our Services.
- “Users /You” means the individual accessing or using the Website, or the company, or other legal entity on behalf of which such individual is accessing or using the Website and its Services, as applicable.
II. This Privacy Policy Has Been Designed And Developed To Help You Understand The Following:
- The type of Personal Information that the Company, though its Website collects from its User(s);
- The purpose of collection, means and modes of usage of such Personal Information by the Company;
- How and to whom the Company will disclose such information;
- How the Company will protect the Personal Information that is collected from the Users; and
- How Users may access and/ or modify their Personal Information.
III. Collecting And Using Your Personal Data
A. What We Collect
1. Types of Data Collected
We collect both Your Usage Date and Personal Information herein collectively referred to (the Personal Data). We generally do not seek Sensitive Personal Data from Our Users, and we ask that You do not provide such data. If You voluntarily share with Us or post/upload any Sensitive Personal Data to this Website and/or for use of Our Services and/or for any other reason, You consent that We may use such data in accordance with applicable law and this Privacy Policy. While using Our Services, We may ask You to provide Us with Your Personal Data that may include but is not limited to:
- Email address;
- First name and last name;
- Phone number;
- Payment details;
- Address, state, province, ZIP/postal code, city;
- Usage data;
- Details such as transaction amount, bank name, card type, card number.
- Any detail relating to the above clauses as provided to us for providing the service; and
- Any of the information received under above clauses by us for processing, storing the personal data .
- Technical details such as device information, location and network carrier when you use our application available on mobile and other hand held devices;
- Communications details such as the metadata and other personal sensitive data we get from communications done through e-mails, SMS, instant messages and calls.
In addition to the above, We may obtain and use the following personal data about You and anyone You chose to add to Our Services. In addition to the above, We also collect Usage Data generated from the circumstances below:
- Correspondence: Any correspondence we have with User or should the User contact Us.
- Account Information: Data You provide when You fill out forms on Our Website including but not limited to data You provide when You register to become a User of Our Services.
- Your preferences: Your preferences and settings such as time zone and language.
- Transaction: Details of transactions made by Users through the Website and/or any other mode specified for availing Our Services.
- Your searches and other activities: The search terms you have looked up and results you selected.
- Your browsing information: How long you used our Website and Services, and which features you used; the ads you clicked on.
- Your Search: Details of Your visits to Our Website, which includes without limitation location and traffic data, weblogs, resources You access and other communication data.
- Your Content: Information you provide through the usage of Our Services, including your personal information, feedback, and other information you provide on our Website during the use of Our Services, and other information in your account profile.
- Your Public Posts: You also may provide information (such as ratings, reviews, tips, photos, comments, likes, bookmarks, friends, lists, etc.) to be published or displayed on publicly accessible areas of Website or transmitted to other Users of Our Platform Services or third-parties.
- Location: When You use one of our location-enabled services (for example, when you access Services from a mobile device), we may collect and process information about Your mobile device’s GPS location (including the latitude, longitude or altitude of your mobile device) and the time the location information is recorded to customize the Services with location-based information and features.
- Social Media Information: We may collect, process and store your user ID associated with any social media account (such as your Facebook and Google account) that you use to sign into the Website and/or use Our Services.
- Usage Data: To elaborate, all kinds of Usage Data is collected automatically when using the Website and Our Services. Usage Data may include information such as Users device’s internet protocol address (e.g., IP address), browser type, browser version, the pages of Our Website, Services that Users visit, the time and date of Users visit, the time spent on those pages, unique device identifiers and other cyber diagnostic data. When Users access the Website and use Our Services through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device, the type of mobile internet browser that’s being used, unique device identifiers and other cyber diagnostic data.
It may be noted that We shall not/will not be responsible for the authenticity of the Personal Data provided by the User.
B. How We Collect:
1. How do we collect personal data
- (a) directly from You when You provide it to Us through Your account; and/or
- (b) automatically as you navigate through our Website and/or Services (information collected automatically may include usage details, IP addresses and information collected through cookies, web beacons and other tracking technologies).
2. How we collect non-personal data
We gather statistical and other analytical information collected on an aggregate basis from all visitors on the Website and Users who avail Our Services. This Non-Personal Data comprises information that cannot be used to identify or contact Our Users, such as demographic information regarding, for example, clipped or anonymized User IP addresses, browser types and other anonymous statistical data involving the use of Website to understand geography of Our visitors and help Us better organize the Website and Services provided to Our Users.
3. How we collect automatic data
We gather Usage Data such as date, time, browser type, navigation history of all who visit the Website. The information gathered is used for Our internal security audit log, for analysing trends, for system administration purposes and, also, to gather visitor behaviour and usage patterns on the Platform. We may combine information supplied by You during the registration process for availing Our Services with Usage Data to learn more about Users and their preferences about the content available on the Website. We may use this information to tailor Our collaboration with specific interests of visitors, or to contact visitors about offers from Our business associates and Third Parties which may be of interest to them.
4. Purpose limitation
We collect Personal Data only for specified, explicit and legitimate purposes. We do not use Personal Data for incompatible purposes from that disclosed when it was first obtained unless we have informed the Users of the new purposes, and they have consented where necessary.
5. Information collected and stored – short message service (sms) messages
After You sign up for our Services (subject to your consent where required by applicable law), We may contact via SMS. In addition, We may send You SMS messages that provide marketing, promotional, and/or other information. We, Our third-party service providers, use a variety of technologies that automatically (or passively) store or collect certain information whenever You We send you a text message. This information will be stored or accessed using a variety of technologies that will be downloaded to your mobile device whenever You receive a message via our SMS service. Finally, we may require use of SMS messages as part of a two-part authentication process.
C. Why We Collect And How We Use Data Collected
1. The Company may use Personal Data for the following purposes:
- To provide and maintain Our Website and/or Service: including to monitor the usage of Our Website and/or Services.
- To manage Users Account: to manage accounts on registration as a User of the Service. The Personal Data You provide can give You access to different functionalities of the Services that are available to Users as a registered User.
- For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or Services purchased by Users.
- To contact Users: To contact Our Users by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
- To provide Users: with news, special offers and general information about other goods, Services and events which We offer that are similar to those that Users have already purchased or enquired about unless Users have opted not to receive such information.
- To provide Customer Support. Provide you with customer support.
- For business transfers: We may use information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about Our Service Users is among the assets transferred.
- To manage the payment process: To manage the sale and purchase of Our Services including various services packages by the Users.
- Compliance with law: To comply with applicable Laws, court orders, government and law enforcement agencies’ requests.
- For other purposes: We may use information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of Our promotional campaigns and to evaluate and improve Our Service, products, services, marketing and Your experience. We may also use this information to do internal research on our demographics, interests, and behaviour to better understand, protect and serve You better. This information is compiled and analysed on an aggregated basis and in a manner that does not personally identify You. We indicate fields that are mandatorily required to be filled and fields that are optional. You may decide whether or not to provide such information to Us.
- For User relationship management: We may process information provided to us through social media (“Social Media Data”). This Social Media Data may include social media account information, social media posts, social media interactions (likes, retweets, etc). The source of this data are various social platforms including, but not limited to, Twitter, Facebook, Google Plus etc. The Social Media Data may be processed for the purposes of managing our relationships with Users, communicating with Users, keeping records of those communications and promoting Our products and Services to Users. The legal basis for this processing is consent OR Our legitimate interests, namely the proper management of our User relationships.
- Order Status: To track the status, processing and completion of the purchase of Services as applicable to You;
- Managing and Collating Feedback/Reviews: We may collect information for collating Your feedback, providing offers, doing surveys and conducting research on Our user base for usage and improvement of Platform Services.
2. Why we Collect Cookies
Cookies are small text files that are placed on your computer by websites that you visit. Similarly, there are other types of trackers used. Likewise, mobile applications use requisite permissions and Software Developments Kits (SDKs). These are used to make websites & apps work, or work more efficiently, as well as to provide information to the owners of the website/ app. A few of the tracking technologies used with the Services, include, without limitation, cookies, web beacons, embedded scripts, browser fingerprinting, entity tags, UTM codes (i.e. a code that one can attach to a custom URL in order to track a source, medium, and campaign name), and recognition technologies that make assumptions about users and devices.
We, and third parties with whom we partner, may use cookies, pixel tags, web beacons, mobile device IDs, “flash cookies” and similar files or technologies to improve, collect and store information in respect to Your use of the Platform Services. The technologies We use may include:
- Cookies or Browser Cookies. A cookie is a small file placed on Your device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of Our Website and/or Services. Unless You have adjusted Your browser setting so that it will refuse Cookies, Our Platform Services may use Cookies.
- Flash Cookies. Certain features of Our Website and Services provided through Our Company may use local stored objects (or Flash Cookies) to collect and store information about Your preferences or Your activity on Our Service. Flash Cookies are not managed by the same browser settings as those used for Browser Cookies. For more information on how Users can delete Flash Cookies, please read “Where can I change the settings for disabling, or deleting local shared objects?” available at https://helpx.adobe.com/flash-player/kb/disable-local-shared-objects-flash.html
- Web Beacons. Certain sections of Our Website and Services and Our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count Users/customers who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).
- Analytical Customization Cookies. Tracking Scripts and/or Pixels (“Tools”): The Tools collect information about how Users access and move through the Website. We use this information in either aggregate form to help Us to improve the way Website and Our Services work, or to personalize your interests. For example, we use certain third party analytics services including but not limited to Google Analytics cookies, Google Search, Console Google Tag Manager, and Google Optimize and Google Tag Manager, Facebook pixels and such similar Tools to help us understand how Users/Customers arrive at and browse Our Website and Services to identify areas for improvement such as navigation, User experience, and marketing campaigns. Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use these cookies, over which we have no control.
- Advertising/Target Cookies. These cookies are used to make the advertising displayed on the Website more relevant to you. These cookies prevent ads reappearing and ensure that ads are properly displayed. Certain third party cookies may track Users over different websites to provide relevant ad of Your interests.
- Social Media Cookies. These cookies allow Us to integrate social media functions into Our Website and Services and may also be used for advertising purposes.
Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. Learn more about cookies: What Are Cookies?
Necessary Cookies | These Cookies are essential to provide You with Services available through the Website and to enable You to use some of its features. They help to authenticate Users and prevent fraudulent use of user accounts. Without these Cookies, the Services that You have asked for cannot be provided, and We only use these Cookies to provide You with those Services. If you are a User/customer, they help us know who You are so that you can log on and manage your accounts. They also help us keep your details safe and private. | |||
Functional Cookies | These cookies are used for remembering things like: Your user ID on the log on page Your region or country Your preferred language The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter Your preferences every time You use the Website and/or Services. | |||
Performance Cookies | These cookies tell us how You and our other Users/customers use our Website and/or Services. We combine all this data together and study it. This helps us to: Improve the performance of our Services Improve the Services we provide | |||
Cookies Policy / Notice Acceptance Cookies: | These Cookies identify if Users have accepted the use of cookies on the Website. |